switzerland-flag_100Thank you very much for your interest in our products

Attention - special service for customers from Switzerland from € 999 purchase with personal collection

  • Please call us on +43 676 6882000
  • We arrange handover of goods at the border crossing Lustenau - Au (CH) or Hohenems - Diepoldsau on the Austrian side.
  • We will meet by appointment and we will hand over the goods to you with a net invoice. It is important that you take an identity card with you. We will receive the export stamp and this is ok for our tax office.
  • Please note: Austrian customs will inform Swiss customs about your purchase (agreement). It is essential that you pay the CH VAT on import.

In general:
Currently it is not possible with an address in Switzerland or Liechtenstein can shop directly in the online shop. Our shop is designed to make it as easy as possible for customers to order and receive the desired product. However, the effort involved and the costs incurred per parcel for customs clearance prevent this completely. As a result, it is not possible to place an order and have it delivered automatically "at the click of a mouse". We ask for your understanding, but there is another way.

Delivery to Switzerland and Liechtenstein is still possible!

For organisational reasons, we currently do not offer shipping to Switzerland. It is always possible to order - even conveniently online - with a delivery address in Germany and Austria. However, there are numerous service providers who offer a German delivery address for customers from Switzerland, where the parcel can then be collected.

Examples of such service providers are

If you would like to order from Switzerland, you can use a German delivery address there, to which we will of course also be happy to send your parcel.

VAT refund

On request, we will enclose a U34 form for the export of goods for the customs office with your order. Please return this to us by post together with the stamped invoice. You will then receive a refund of the VAT to your bank account. Due to the very high effort involved, we charge a processing fee of 30 euros for orders with a net value of less than 125 euros.
Delivery directly to Switzerland is also possible, but this is relatively expensive due to the shipping costs. Please let us know your product requirements by e-mail at info(at)ddoptics.shop

Your DDoptics Shop Team